best price guarantee faqs
How do I request a price match from a Golf Galaxy retail store?
Present the qualifying retailer's sales ad to a Golf Galaxy Sales Associate who will review the sales ad and if qualified the Store Associate will execute the price match right at the register.
What if I find a lower price after I purchase the item in a store?
No problem! When making a purchase, or during the allowable price match period of 14 days, contact a Sales Associate or call the Customer Engagement Center at 1-877-846-9997 for help with the price match request. Simply identify the retailer with the lower price by presenting the retailer's sales ad (digital or paper) or supply the specific web location. The Golf Galaxy Sale Associate or agent will then review and verify the online price match.
How do I request a price match on golfgalaxy.com?
When making a purchase, or during the allowable price match period of 14 days, price match requests from golfgalaxy.com are handled via phone. Please call 1-877-846-9997 and tell us about the lower price that you want Golf Galaxy to match. Golf Galaxy will then review and verify the price match request on a Golf Galaxy device. NOTE: golfgalaxy.com price match requests cannot be completed via e-mail or chat.
Can shipping and delivery charges be price matched?
No. Neither shipping or delivery charges are included in the Best Price Guarantee program.
What is considered a local retailer?
A local retailer for retail store purchases is located in the same market area (within a 25-mile radius) as your local Golf Galaxy store. A local retailer for golfgalaxy.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) as either the billing address or the shipping address on record for the purchase.
How do I show "proof" of price?
The best way to show proof of price is to bring in the qualifying retailer's current ad with the valid effective price or notify us of the website address of the designated qualifying retailer.
Does Golf Galaxy match the prices of a Warehouse club?
No. We do not match the prices of Warehouse clubs.
Will you price match with the Golf Galaxy mobile app?
Yes. The Golf Galaxy mobile app has the same pricing and is treated the same as golfgalaxy.com.
Are retailers' services eligible for price matching?
No. Due to the differences in services being performed, Golf Galaxy does not match retailers' service prices. This includes, but is not limited to delivery, installation, bike repairs, skate sharpening, warranties and golf services.
Does your price match policy apply to pre-orders and backorders?
If the pre-order price goes down from when you pre-ordered the item, upon request, the price will be matched.
This does not apply to backorders on a retailer's site. The qualifying retailer must have the item in stock and the ability to place an order for the item to be eligible for the Best Price Guarantee.
What if the retailer does not have the item in stock?
If the qualifying retailer's item is out-of-stock, it is not eligible for price matching.
Does Golf Galaxy price match "free gift with purchase" offers?
No. This includes, but is not limited to, free gift card with purchase offers.
Does Golf Galaxy price match offers with financing?
No. Golf Galaxy does not match retailers' financing offers, or financing offers that differ between our stores and golfgalaxy.com. But you can buy a product, get a price match, and still use our low- or no-interest financing plans on your original purchase. Golf Galaxy also does not price match to a retailer's price that can only be received when using the retailer's credit card.
Does Golf Galaxy match retailers' trade-in value and offers on trade-in products?
How does the Best Price Guarantee apply to coupons?
Golf Galaxy will price match retailers' coupons and promotions related to specific brands or products. For example, we will match 25% off Columbia jackets at Academy Sports. We will not match a retailer's site-wide promotions such as 25% off all purchases.
How does the Best Price Guarantee apply to sales tax?
Golf Galaxy matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a retailer's price.
Golf Galaxy may run tests of the Best Price Guarantee in select locations and may amend the Best Price Guarantee program at any time.