Out of the box, you have to use a clothes iron, and lots of steam to get it to lay flat. When I got mine out there were big deformations in the material and the end where the hole is was completely curled from being in the box. It is not usable at all, straight out of the box. I used a sprayer with water to get it damp all over, and an iron set to medium high, to get it to lay flat. Afterwards, I used a vacuum with a rotating brush head to raise the knap of the mat, for more accurate roll.
After some prep work, I actually really like this putting mat, there were a few others I tried with automatic ball returns, that were basically just neoprene mats, which rolled too fast, with a big hill at the end.
This one, once you prep it properly, is a better simulation of green turf.
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